Terms & Conditions
Orders
Confirmation of all orders is required before any orders can be processed
Orders can be e-mailed to us on sales@bonpinda.com.au
Delivery Dates
Delivery dates can be advised when placing an order. Production of garments usually takes 4 weeks depending on workloads through the factory and time taken to approve artwork.
Design & Artwork
An artwork design fee of $50 may be incurred depending on the complexity of the design. This fee to be paid before initial artwork design can commence.
All artwork and design layouts remain the property of Sustain Textiles and is subject to copy right regulations – artwork can’t be released without written approval & confirmation of initial order is received.
Payment
50% deposit is required before production can commence. The remainder can be paid after the goods are delivered or collected by the client.
Payment terms for our regular customer accounts is 15 days.
Handling & Delivery Fee
A delivery and handling charge per order is applied to all orders in value or less
Order Value | Surcharge |
0 – $500 | $30.00 +GST |
$501 – $1000 | $20.00 +GST |
Over $1500 | Free |
Over $3000 | Free into Store |
SPECIAL OVERNIGHT SERVICE – If you would like part of your order delivered overnight to metropolitan areas or second day to country areas, we offer an express airbag service.
Lost or Damaged Goods
If your order is lost or damaged in transit, please Contact Us within 7 working days of placing your order so that we may assist you.